Frequently Asked Questions

Booster Rewards is Booster Juice's loyalty program. Earn points by placing orders through our app for delivery or pickup in-store, and redeem them for rewards like free Boosters, smoothies, and even cash towards merchandise! To learn more about Booster Rewards. click here. 

Booster Rewards has FREE apps for both iPhone/iOS and Android: 

-To download the app for iPhone/iOS, click here.

-To download the app for Android, click here. 

For questions or concerns about Booster Rewards, please send an email to appfeedback@boosterjuice.com and one of our team members will be happy to help you! 

We currently carry Almond Milk and a line up of signature Booster Balls on our menu that contain nuts. We also receive some ingredients from manufacturing plants that handle other products containing nuts. Therefore, we cannot guarantee that throughout the production process, cross-contact did not occur before the product reached our stores.

We strongly recommend any of our customers with severe nut allergies to alert our staff prior to ordering. 

Please visit our Allergen Guide for more information.

You can find a variety of plant-based smoothies on our menu, including the Wildberry Rush, Tropi-Kale, and Spinach Is In It. We also offer many vegan liquid substitutions that can be added to any smoothie such as oat milk, almond milk, and coconut water. For those who are looking for a plant-based option, we also recommend trying one of our Freshly Squeezed Juices made right in store!

Please contact nutrition@boosterjuice.com for further information on our plant-based offerings!

Disclaimer: Booster Juice strives to offer a variety of options that are suitable for a number of dietary preferences. While we offer plant-based options on our menu, products are not guaranteed to be 100% vegan due to the risk of cross-contact at or beyond the store level. 

Yes! The Refresh section of the Booster Juice menu is devoted entirely to dairy-free options. Our Freshly Squeezed Juices and Specialty Shots are also dairy-free. Our stores also carry a variety of dairy-free milks including oat and almond milk which can be substituted in your smoothie for no extra charge.

For more information, please see our Allergen Guide to navigate our dairy-free options. If you have any further inquiries, you may contact nutrition@boosterjuice.com.

Please see our Allergen Guide to navigate the full assortment of gluten-free options offered by Booster Juice.

If you have further inquiries, please contact nutrition@boosterjuice.com and we'd be happy to help!

If an individual is lactose intolerant, they may be reactive to our Whey Protein Super Booster depending on the degree of their sensitivity. For those with lactose sensitivities, we also offer a plant-based Pea Protein Super Booster!

Disclaimer: Please discuss the decision to incorporate Booster Juice Whey Protein with your health care provider if you have concerns about a dietary allergy or intolerance.

We recommend using our Nutrition Guide in conjunction with the assistance of your primary health care provider to find a menu item that best suits your dietary needs.

For further information, please contact nutrition@boosterjuice.com.

We recommend consulting your primary health care provider in conjunction with our Nutrition Guide to find out which Booster best suits your individual dietary needs and concerns during pregnancy.

At Booster Juice, we place your health as our #1 priority. Allergens are a serious issue, and therefore a full wash, rinse and sanitize cycle is done for all utensils and blender jars after each use. We also have 2 different colour blender jars in our stores used to blend smoothies; our clear jars are used for the majority of our smoothies, while our purple tinted jars are used specifically for almond milk smoothies. By separating the jars that are used to make our smoothies, we can ensure that customers who may have a nut allergy can be confident that their smoothie was made in a nut-free blender jar.

Yes! We offer substitutions of any fruit for free. You will only be charged if you add additional fruit to your beverage.

Booster Juice currently do not have a national partnership with any gym or fitness club; however, some locations may offer local discounts at their discretion to local gyms in their communities. Please inquire at your local Booster Juice to determine if they offer any gym or fitness centre discounts.

The site requirements for a new Booster Juice location vary depending on the exact region or locale, but are primarily based on the following guidelines:

• The size of an ideal Booster Juice location varies from 650 to 1,300 sq. ft.
• An end-cap preferred, allowing for the store to be high-visibility and easily accessible. 
• Eight or more parking spaces are preferred- each with easy access to the planned store entrance.
• At least two signage locations outside or around the store are preferred.
• An open, glass store front preferred for maximum visibility and curb appeal. 
• At an overall site level, a national or strong local mix of grocery and fitness brands that serve as anchors are preferred.

The following demographics serve as our basis for evaluating the suitability for a potential new Booster Juice location:

• Overnight residential population greater than 10,000
• Daytime (workplace) population greater than 5,000
• Secondary education greater than 33%
• Home ownership greater than 74%
• Above average median household income
• 1,000,000 sq. ft. of office space or more within walking distance for the primary demographic.\

If you have a question about our preferred location demographics, please contact franchising@boosterjuice.com for more information.

Once a franchise applicant is screened for compatibility with a specific Booster Juice location, we will disclose, in detail, the store opportunity and the process for proceeding.

Depending on your proximity to Booster Juice Headquarters, you may be invited to a discovery day to meet with senior executives and learn more about the Booster Juice franchise opportunity. To finalize the application process, we'll conduct a complete background and reference check. 

Upon approval of your application and location selected, you and Booster Juice will sign a disclosure and franchise agreement. If you do not have a site selected by this time, the agreement will contain a condition for securing a mutually agreeable location. Should a location not be immediately available, the document process will be completed once the site, design and lease has been negotiated. 

For more information, please email franchising@boosterjuice.com.

Please see our Nutrition Guide for detailed information. For any additional nutritional inquiries pertaining to nutrition or ingredients not covered by our Guide, you may send an email to nutrition@boosterjuice.com and we would be happy to help!

Sugar occurs naturally in all fruits and juices. We have devoted the Refresh section of our menu to sorbet-free smoothies. We recommend these smoothies for those who are looking to lower their added sugar intake. 

For further nutritional information, please contact nutrition@boosterjuice.com.

Our Booster Juice Whey Protein has 21 grams of protein and 110 calories per serving.

Certain Booster Juice products contain caffeine, including the Matcha Monsoon, Mind Over Matcha, and Oat-Rageous Mocha.

For a more comprehensive list of the products that contain caffeine, as well as their caffeine content, please email nutrition@boosterjuice.com.

No, both Booster Juice's Frozen Vanilla Yogurt as well as our Probiotic Yogurt are completely gelatin-free.

Matcha is the oldest variety of shade-grown Japanese Green Tea, traditionally used in Zen Buddhist ceremonies for over 800 years. Ground into a fine, jade-green powder using granite grinding wheels, Matcha is then whisked with water to create a unique, beautiful and richly flavorful drink. It's also one of our favourites here at Booster Juice! 

Matcha Green Tea is grown in the Nishio Region in Japan, an especially fertile region of the country thanks to its temperate climate and proximity to fresh riverwater. 

One (1) cup of Matcha Green Tea has approximately 10-15 times the nutrients of Regular Green Tea.

Regular green tea is steeped; when tea is steeped, approximately 80-90% of the naturally-occurring nutrients are lost. This is because most of the vitamins in tea are not water soluble. However, with Matcha Green Tea, the tea leaves are ground up and consumed as a whole, providing the full spectrum of nutritional benefits that Matcha has to offer!

Matcha Green Tea contains the highest antioxidant (ORAC) count compared to all known fruits and vegetables. On a per gram basis, Matcha Green Tea is the most powerful antioxidant in the world!

Yes, the Matcha used in both the Matcha Monsoon and Mind Over Matcha smoothies is the same proprietary Booster Juice blend of Matcha Green Tea that is sold in-store.

Wheatgrass was first introduced by Ann Wigmore over 40 years ago. By pressing and squeezing the tender young blades of the wheat plant, a dark green juice is extracted which is a great source of vitamins, minerals, enzymes, amino acids and chlorophyll. During the germination and sprouting phase of the young wheatgrass, the stored food in the wheat berry is converted into predigested living food- an amazing source of vitamins and minerals not found anywhere else. 

In theory, to get the most from any vitamins or and minerals, a person’s total intake should come in a form that is as close to its natural state as possible. Wheatgrass is a living food at the time of juicing and for a period of 10 to 15 minutes after harvest meaning it is less diluted than other  forms. Wheatgrass juice is also high in Vitamin C, A, B, and E, making it a terrific source of all four vitamins. This green juice also has over 90 minerals which are needed to maintain good metabolism. The presence of these alkaline minerals are found in wheatgrass which contains calcium, magnesium, potassium and iron, a mineral essential for transporting oxygen to the lungs. Last but not least, organic sodium is also found in Wheatgrass, aiding in digestion and regulation of the amount of fluids in the body.

Yes, all of our to-go cups are in fact recyclable! We also offer an assortment of reusable tumblers, chug jugs, and other Booster Juice-branded mugs in-store.

No! In fact, Açai grows on the Açai Palm Tree, the same tree harvested for Heart of Palm- another common palm product that requires cutting down the entire tree rather than simply waiting for it to bear fruit. However, locals make more money harvesting the Açai fruit year after year rather than harvesting their trees for “Heart of Palm”; this means more money in their pockets long-term in addition to helping save the Rainforest! 

The minimum work age is different in each Province so please reference the Government of Canada website to be sure. Some helpful links are below:

• BC - https://www2.gov.bc.ca/gov/content/employment-business/employment-standards-advice/employment-standards
• Alberta - https://www.alberta.ca/employment-standards.aspx
• Saskatchewan - https://www.saskatchewan.ca/business/employment-standards
• Manitoba - https://www.gov.mb.ca/labour/standards/index.html
• Ontario - https://www.labour.gov.on.ca/english/hs/faqs/workplace.php
• Nova Scotia - https://novascotia.ca/lae/employmentrights/children.asp
• New Brunswick - https://www2.gnb.ca/content/gnb/en/services/services_renderer.19676.Employment_of_Children.html
• Yukon - http://www.community.gov.yk.ca/es.html
• Yellowknife - https://www.ece.gov.nt.ca/en/services/employment-standards

Pay rates for in-store positions are set individually by location, and may be influenced by the province or region's minimum wage, hours of operation, and/or other local factors. 

For Booster Juice store-level positions, ads for available positions are commonly posted on local job boards by the franchisor of a specific location. For corporate-level roles with Booster Juice, please keep an eye on our LinkedIn page.