Booster Juice may collect personally identifying information from our Site's Users in a variety of ways, including but not limited to when Users visit our site, fill out a form, or interact with other activities, services, features, or resources we may make available on our Site. Users may be asked for information such as their name, email address, and mobile phone number, where appropriate. This information may be collected when Users voluntarily submit it to us, including when contacting us or opting in to receive communications. Booster Juice will collect personally identifying information from Users only if they voluntarily choose to submit such information to us. Users can always refuse to supply personal identification information; however, doing so may prevent them from engaging in certain Site-related activities.

Booster Juice may collect non-personally identifying information about Users whenever they interact with our Site. This information may include the browser name, type of computer or device, operating system, internet service provider, and other technical information about a User’s means of connecting to our Site.

Our Site may use "cookies" to enhance the User experience. A User’s web browser may place cookies on their device for record-keeping purposes and, in some cases, to track information about their interaction with our Site. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being used. If cookies are refused, some parts of the Site may not function properly.

Booster Juice may collect and utilize the personal information of Users for the following purposes:

- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To improve our site: We may use the feedback you provide to improve our products and services.

- To process payments: We may use the information Users provide about themselves when placing an order to provide service for that order. We do not share this information with outside parties except to the extent necessary to provide the requested service.

- To run a promotion, contest, survey, or other Site feature: We may periodically send Users information they agreed to receive about promotions, contests, or other Site features we believe may be of interest to them.

- To send periodic emails: We may use the email address to send Users information and updates pertaining to their orders, inquiries, questions, or other requests. If a User decides to opt in to our mailing list, they may receive emails that include company news, updates, and related product or service information.

- SMS communications: If you provide your mobile phone number and opt in to receive SMS messages or text messages, we may use your number to send messages related to your requests, customer service responses, appointment or scheduling updates, or other communications you have opted to receive. Message frequency may vary, and standard message and data rates may apply.

Booster Juice has adopted appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Booster Juice does not sell, trade, or rent the personally identifying information about its Users to others. However, we may periodically share generic aggregated demographic information not linked to any personally identifying information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We will only share your information with these third parties for those limited purposes provided that you have previously given us your permission. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Booster Juice may collect your mobile phone number when you submit forms on our website, request information, sign up for services, or otherwise opt in to receive communications from us.

If you provide your mobile phone number, it may be used to send SMS or text message communications related to your inquiries, customer service responses, service updates, appointment notifications, or other service-related information. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us through our website.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Booster Juice has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information that we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications as they happen.

To opt out of all Booster Rewards email marketing communications, click the “Unsubscribe” link at the bottom of any email marketing communication from us, or refer to the Profile section within the Booster Rewards app. To opt out of future uses of your personal information, you may contact Booster Rewards via appfeedback@boosterjuice.com and request your information be deleted.

To opt out of text message communications from Booster Juice (including promotional, informational, or transactional messages), you may reply “STOP” to any text message you receive from us. You may also contact franchising@boosterjuice.com to request removal from SMS communications to opt-out of future uses of your personal information.

This information will be updated as soon as reasonably possible, subject to retention for program administration, dispute resolution, troubleshooting and/or other valid legal or business reasons. Please note that changes made either in an account area or by contacting us directly may not remove your personal information from specific uses or active marketing or other programs immediately.

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 3050 Parsons Rd NW Edmonton, Alberta T6N 1B1
780-440-6770
support@boosterjuice.com